Update or Install Failed
From Goodblox Wiki
Problem
- GoodBlox does not install or update properly
What Happens
- GoodBlox not found by Internet Explorer – “can’t find GoodBlox”
- Endless Install Loop – user clicks “visit” and is told to download GoodBlox; user does this, clicks “visit”, and is told to download the installer * again.
- GoodBlox crashes when trying to connect to an online game
- GoodBlox crashes randomly not during game play
- You see an error message
Why it Happens
GoodBlox is Still Running When Installing
- GoodBlox Studio is open, or
- You recently played a game and left Internet Explorer open
What to Do
Try one at a time, in order
Reboot
- First reboot your computer and try to play; if you installed while GoodBlox was running, this will usually fix it
Re-Install
If a simple reboot doesn’t work, do the following:
- Uninstall GoodBlox: Control Panel > Add/Remove Programs
- Reboot the machine
- Install GoodBlox: https://goodblox.xyz/install/
- Reboot the machine
Contact Support
- Once you have tried all of the above, contact support at [email protected]. And be sure to tell them that you followed the instructions on the wiki.
How to Avoid
- Before updating, quit GoodBlox Studio and restart Internet Explorer
