Update or Install Failed

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Problem

  • Goodblox does not install or update properly


What Happens

  • Goodblox not found by Internet Explorer – “can’t find Goodblox”
  • Endless Install Loop – user clicks “visit” and is told to download Goodblox; user does this, clicks “visit”, and is told to download the installer * again.
  • Goodblox crashes when trying to connect to an online game
  • Goodblox crashes randomly not during game play
  • You see an error message


Why it Happens

Goodblox is Still Running When Installing

  • Goodblox Studio is open, or
  • You recently played a game and left Internet Explorer open

What to Do

Try one at a time, in order

Reboot

  • First reboot your computer and try to play; if you installed while Goodblox was running, this will usually fix it

Re-Install

If a simple reboot doesn’t work, do the following:

  1. Uninstall Goodblox: Control Panel > Add/Remove Programs
  2. Reboot the machine
  3. Install Goodblox: https://goodblox.xyz/install/
  4. Reboot the machine

Contact Support

  • Once you have tried all of the above, contact support at [email protected] And be sure to tell them that you followed the instructions on the wiki.

How to Avoid

  1. Before updating, quit Goodblox Studio and restart Internet Explorer